I ordered this book on Informit dot com on June 7 in ebook format. The credit card was charged a week later. The status of this book has changed a few times with the delayed release.
Now, they are selling both a paper and ebook version. I contacted Informit support, and 2nd level support, and today they said the ebook version is NOT available. WTF?
My original question was when will the ebook version become available?
Never in my experience has Informit sold a ‘released’ book in ebook format yet the ebook is NOT available. It is completely unprofessional to sell something they know does not exist, and be unable to answer a simple question like when it will become available.
Can someone talk to someone with influence at Informit to get a response? I have sent over a dozen emails and waited many days for responses only to get re-directed.